Ops Engineer

Ops Engineer

Environment:

You will work with our multidisciplinary GRDM BusinessDevOps squad, with end-to-end responsibility for ING’s Global Reference Data Management solution.

The purpose of the GRDM platform is to ensure consistent adoption of reference data across ING by establishing and maintaining a trusted source of record for reference data.

It is an important component in various business processes, from data management to payment flows, storing and distributing both bank-wide and local reference data.

It provides a web-based solution for managing and accessing the information, along with file-based distributions and API-based retrieval of reference data.

What you bring to the team:

• Provide support for the entire stack’s technology on which the application runs;
• Execute deployments in T/A/P environments;
• Design and execute performance and acceptance tests (including High Availability and Disaster Recovery Tests) with support from the Dev Engineers;
• Ensure the life cycle and capacity management;
• Document Operational procedures and create runbooks;
• Implement the security policies and patches so that the system is secure at operating system, database and application server level;
• Perform incident, problem and change management, including writing user stories for resolving problems;
• Identify opportunities to automate and optimize the operational processes (like monitoring and alerting, scheduling, lifecycle management). Implement improvments / perform peer reviews;
• Participate in the Agile ceremonies, give input related to workload estimations; contribute to the delivery of the user stories / backlog;
• Interact with multiple teams, manage dependencies and follow-up on status;
• Participate in the stand-by / on-call duty.

What we are looking for:

• Proven track record in this role, preferably in an international environment;
• Experience with Linux administration/monitoring/troubleshooting and scripting;
• Experience with managing Java based applications
• Experience with Oracle and Tomcat;
• Experience with OpenShift/Docker/Kubernetes
• Experience with network configuration and troubleshooting, including security protocols (SSL & TLS);
• Experience with automation and CI/CD delivery using Azure DevOps, Maven, Sonar, Ansible;
• Performance/Capacity/Availability Monitoring experience;
• Agile mindset;
• Able to work under pressure, willing to be on stand-by outside of office hours;
• Ability to prioritize and manage time efficiently;
• Ability to work remotely in an international team;
• Excellent English communication skills, verbal as well as written;
• Problem solving, creativity, cooperation, discipline and result oriented attitude;
• This is an internal customer facing role and requires excellent communication, coordination, management and good interpersonal skills to talk to variety of stakeholders.